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Frequently Asked Questions
Is the app free or is it paid?
You can either use the app completely free of charge in the free version, or you can subscribe to the
PREMIUM version which will give you access to more courses and additional functionality.
Payments for the premium version will be automatically charged via the Marketplace (on Google Play and the App Store). Monthly subscription prices are listed direct in the app.
Can I use the app on multiple devices?
Yes, the app can be installed on up to three devices. If you exceed the number of devices, you will be prompted to uninstall the app from one of your existing devices so that you can use it on a new device.
When will there be more content in the app?
We are working hard right now on expanding the courses
Where is the app developed?
The app is developed in the Czech Republic.
What languages can I learn with Mooveez?
There are eight languages on offer - Czech, English, German, Spanish, Polish, French, Italian and Russian.
Is the app suitable for beginners?
Yes, the app is designed primarily for beginners and intermediate learners. Over time, we will also add materials for advanced learners.
What should I do if I have any technical problems or other questions?
Make sure you have downloaded the latest version of MOOVEEZ. If the issue persists, please contact our support at info@mooveez.com and we will do our best to help you as soon as possible. If you have any other questions, please write to us to the same email address and we will be happy to answer them for you.
Is my personal information safe?
Yes, the app takes data protection very seriously and it uses secure encryption to protect your personal information.
Can I track my progress in the app?
Yes, the app includes a progress tracker so you can see how you are going. It also clearly shows how many sentences, activities and lessons you have already completed. You also earn points for each day you learn with the app as well as for the test at the end of each lesson.
Even though I obviously mispronounce some words, the recogniser marks them as being correct. Is this a bug in the app?
The voice recogniser is set up to be relatively lenient and forgiving when it comes to pronunciation mistakes, especially for complete beginners. In practice, the way it works is that if you say at least 60% of the sentence correctly, the recogniser will accept this. Problems occur when it comes to short words and sentences. The recogniser may be too lenient and rate inorrectly pronounced sentences or words as correct. We are currently working on a way for users to individually set their own error threshold on the voice recogniser which will eliminate this problem.
What do lessons in the Mooveez app look like?
The Mooveez app contains unique short videos that have specifically been created for language learning. Lessons on everyday life situations such as travelling, meeting someone, going to the doctor or having lunch in a restaurant. The app has a range of interactive lessons to practise listening, understanding, imitating and speaking.
Can I use the app offline?
Yes, individual lessons can be downloaded for offline use so you can continue learning without an internet connection.
Can I use Mooveez on my computer or laptop?
The Mooveez app is a mobile app designed for smartphones and tablets. It only works on Android and iOS operating systems. The Mooveez app therefore can't be downloaded onto a computer or laptop.
The app can't seem to be able to recognise my pronunciation very well. Why is that?
This can happen in particular when it comes to isolated monosyllabic words on Android devices. Our app uses a standard voice recogniser that's specifically designed for apps. Unfortunately however it has difficulty picking up short monosyllabic words. We are working on a solution to fix this problem but we know that it will take a bit of time.
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